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A Message from NCT CEO Don Jennings

How many times have you heard an IT company offer you a guarantee? You see promises about getting rid of all viruses, or assurances about how quickly they answer the phone. There’s a lot of hype about how great their service is.

But a lot of the time it’s just that – hype.

I do have one guarantee for you: I guarantee you will experience a technology failure at some point.

Every business relies on IT, but IT just isn’t perfect. There is no such thing as a perfect system. So my team isn’t going to make a lot of empty promises about how you’ll never experience problems or anything like that. Instead, we want to be upfront and honest about how to best deal with technology so you get the best results possible.

Every day, my team takes pre-emptive actions to prevent and identify failures BEFORE they happen. That’s one huge part of making your IT experience better – minimizing the potential for issues before they happen at all.

But when problems do happen, the key is to be ready for them, and ensure the minimal impact on your business.

The NCT team is second-to-none when it comes to preparing for any problem. We’ve brought businesses back from explosions, server failures, data loss, security breaches, and countless other events which would have entirely destroyed their business, if it weren’t for our knowledge and experience. Not only are we prepared to help you recover from a major incident, we work each day to maintain your network so that you are armed with the preventative measures to combat everyday issues which would arise otherwise.

Preparation – that’s the key.

So the peace of mind of working with NCT doesn’t come from empty promises about response time or claims of 0 downtime. It comes from knowing you’re working with a team that has dealt with all sorts of issues before, knows their stuff, and is prepared to do whatever it takes to solve problems at their source, so you don’t experience them a second time.

No matter what the future holds for your business and your IT, we’ll be by your side, defending your interests and keeping you focused on running your business.

Don Jennings